Terms and condition for accommodation contracts
Cancellation charge for Ryokan (Ref, Paragraph 2 of Article 6)
| Data when cancellation of contract is notified |
Contracted number of guests |
| 1 to 14 |
15 to 30 |
31 to 55 |
| No show |
100% |
100% |
100% |
| Accommodation day |
100% |
100% |
100% |
| 1 day prior to accommodation day |
50% |
50% |
80% |
| 2 day prior to accommodation day |
30% |
30% |
80% |
| 3 day prior to accommodation day |
20% |
30% |
50% |
| 5 day prior to accommodation day |
20% |
20% |
50% |
| 6 day prior to accommodation day |
10% |
20% |
30% |
| 7 day prior to accommodation day |
10% |
20% |
30% |
| 8 day prior to accommodation day |
|
10% |
20% |
| 14 day prior to accommodation day |
|
10% |
20% |
| 15 day prior to accommodation day |
|
|
10% |
| 30 day prior to accommodation day |
|
|
10% |
Remarks
- The percentages signify the rate of cancellation charge to the Basic Accommodation Charges.
- When the number of days contracted is shortened, the cancellation charge for its first day shall be paid by the Guest regardless of the number of days shortened.
- When part of a group booking (for 15 persons or more) is cancelled, the cancellation charge shall not be charged for the number of person equivalent to 10% of the number of persons booked as of 10 days prior to the occupancy (When accepted less than 10 days prior to the occupancy, as of the date) with fractions counted as a whole number.